UPDATE: CPW Has Repaired Emergency Water Main Break On Monument Street

UPDATED At 5:52 p.m. 

Water service has been restored to the area affected earlier today by an emergency water main break on Monument Street, near the intersection with Carr Road.

Early this afternoon, Concord Public Works responded to the break, and crews were able to repair the main and restore service around 5 p.m. this evening, according to a town notice.

However, some customers may continue to experience the temporary water disturbances, which should lessen within a few hours, the notice said. 

Potential lingering problems include:

• Discolored – if you are seeing discolored water, we recommend running the cold water for 5 minutes to clear the line into your home. If the water doesn’t become clear after 5 minutes, shut it off and wait one hour for the disturbance to settle or pass, and then try again.
• White Water – White water is caused by excess air in the water, you will notice if you fill up a glass of water, bubbles will dissipate as the water warms up to room temperature.  This is normal when filling a water main and should clear up within a few days.
• Air flowing/pressure surges at tap – If you are a resident that lives at a higher elevation, when you open your cold water tap you may experience air flowing through your service.  If you experience this, leave one cold water tap slightly open until water flows uniformly from that tap.  Once there is water flowing, check for discolored water and if present follow the directions above.

If any of these problems persist into tomorrow, please call 978-318-3250. The Water & Sewer Division’s normal operating hours are Monday through Friday between 7 a.m. and 3:30 p.m.

Posted at 1:08 p.m., Tuesday, Feb. 19 

According to a town notificaiton, some residents in the Monument Street area could be experiencing water service disruption following an emergency water main break on Monument Street near the intersection with Carr Road.

Low pressure, no water or discolored water could be among the issues connected with the break. Crews are responding to the incident, which could take several hours to resolve, the town announcement said.

The service disruption could extend beyond the repair work. Check the map posted to the right to see the area possibly affected. 

Those seeing brown water should run the cold water for at least five minutes to clear the line into the home. "If the water doesn't become clear after 5 minutes, shut it off and wait one hour for the disturbance to settle or pass, and then try again," the town communication said.

If you have questions or concerns, call 978-318-3250 and leave a
message with your name, address and telephone number. The Water and
Sewer Division’s normal operating hours are Monday through Friday between 7 a.m. and 3:30 p.m.